Résumé

EXPERIENCE

Lead Product Experience Engineer

Brady 10000 Olson Memorial Highway Suite 450 Plymouth, MN 55441

March 2015 – Present

Managing a team of junior UX engineers, designers, and tech writers, while directly collaborating with senior executives on complex product design (hardware and software). Requirements gathering, user research, product design, information architecture, mental modeling, user-centered design, rapid prototyping (Axure, Sketch), and user experience testing (usertesting.com, userzoom, etc) for native mobile applications , desktop software, web applications, and various other hardware platforms. Frequent cross-department education to align organization, as well as leadership and mentoring. Successfully lead design efforts to produce 11 desktop software titles, a cloud service, a new firmware platform for all OEM hardware, 4 native mobile apps, and an award-winning peripheral printer solution.


User Experience Architect

Multiple short-term contracts focused on research, user-centered design, information architecture, prototyping, accessibility, and usability testing. Tools used included Omnigraffle, Axure, Protoshare, usertesting.com, and more.

Connexions Loyalty 6442 City West Parkway Eden Prairie, MN 55344

July 2014 – November 2014

Conducted initial user research and concept ideation for new product development of an online travel agency.

Capella University 225 S 6th Street Minneapolis, MN 55402

June 2014 – July 2014

Completed an in-depth accessibility analysis for WCAG compliance.

3M 2501 Hudson Rd St. Paul, MN 55144

March 2014 – June 2014

Handled design operations for existing digital properties. Successfully created and validated a mobile design for a new product guide.


Senior Solutions Engineer (Senior Business Analyst + UX)

The Nerdery 9555 James Ave Bloomington, MN 55431

Oct 2010 – March 2014

Providing business consulting and digital strategy in web and native applications for a variety of clientele, including technical recommendations during the sales process. Heavily involved with content strategy, information architecture, process flows, wireframing, and rapid prototyping.  Writing technical proposals, scopes of work, project estimations, and project bids. Clients range from large design agencies, to startup businesses. Multiple projects, both agile and waterfall for web applications, native mobile applications, and cloud environments. Considered a go-to collaborator for on-site pre-project consultations and sales briefings. Commended for designing an enterprise cloud-based medical provider lookup system.


Interactive Media Developer

SMSC Gaming Enterprise (Mystic Lake Casino Hotel) 2400 Mystic Lake Blvd Prior Lake, MN 55427

Aug 2008 – July 2010

Production lead for all digital media, such as websites, digital signage, and interactive touch-screen kiosks.  Vetted end implemented completely new infrastructure and tool sets. Successfully transitioned a legacy static website into a user-centric design built on a CMS. Recognized for designing the company’s first membership portal.


EDUCATION

KRS Computer & Business School
5100 W 82nd St. Bloomington, MN 55437

Bemidji State University
1500 Birchmont Dr. NE Bemidji, MN 56601-2699


AWARDS & RECOGNITIONS

  • BSA Eagle Scout
  • Speaker at Drupal Camp, Chicago, December 2011
  • Speaker at Ad Fed Advertising Summit, Minneapolis, March 2012
  • Speaker at Content Strategy Forum, Helsinki Finland, September 2013