Product
Experience
Leader

Plan. Produce. Perfect.

DESIGN is what makes our every day products and services successful. Practical and smart devices are engineered that way from the beginning. Responsible, ethical, and delightful customer experiences are planned from end to end.

I conceptualize

  • Devices
  • Web applications
  • Enterprise cloud services
  • Desktop software
  • Mobile applications
  • Firmware

I lead teams

  • User-centered organizations
  • Product strategy
  • Customer Experience (CX) and User Experience (UX) engineering
  • Ethnographic “voice of the customer” (VOC) user research
  • Individual mentorship

I come with

  • 24 years of experience in digital product design and development
  • 7 years of experience in UX engineering and leadership
  • 3 years of experience in business analysis, project estimation, and proposal writing

I lead teams that research, design, and create award-winning user experiences.

EC&M Product of the Year 2019: Brady Printer M611 and Express Labels mobile app
Frost leads a UX team through a design session at a whiteboard.

Looking for design leadership in your organization?