Product Experience Lead
Brady 10000 Olson Memorial Highway Suite 450 Plymouth, MN 55441
March 2015 – Present
Managing a team of 5 UX engineers, designers, and tech writers, while directly collaborating with senior executives on complex product design (hardware and software). Requirements gathering, user research, product design, information architecture, mental modeling, user-centered design, rapid prototyping (Axure, Sketch), and user experience testing (usertesting.com, userzoom, etc) for native mobile applications , desktop software, web applications, and various other hardware platforms. Frequent cross-department education to align organization, as well as leadership and mentoring. Successfully led design efforts to produce 11 desktop software titles, a cloud service, a new firmware platform for OEM hardware, 4 native mobile apps, and an award-winning peripheral printer solution. Currently leading a team to design a universal experience across all devices and platforms.
User Experience Architect
Multiple short-term contracts focused on research, user-centered design, information architecture, prototyping, accessibility, and usability testing. Tools used included Omnigraffle, Axure, Protoshare, usertesting.com, and more.
Connexions Loyalty 6442 City West Parkway Eden Prairie, MN 55344
July 2014 – November 2014
Conducted initial user research and concept ideation for new product development of an online travel agency.
Capella University 225 S 6th Street Minneapolis, MN 55402
June 2014 – July 2014
Completed an in-depth accessibility analysis for WCAG compliance.
3M 2501 Hudson Rd St. Paul, MN 55144
March 2014 – June 2014
Handled design operations for existing digital properties. Successfully created and validated a mobile design for a new product guide.
Senior Solutions Engineer (Business Analyst + UX Researcher)
The Nerdery 9555 James Ave Bloomington, MN 55431
Oct 2010 – March 2014
Requirements gathering and end-user research. Providing business consulting and digital strategy in web and native applications for a variety of clientele, including technical recommendations during the sales process. Heavily involved with content strategy, information architecture, process flows, wireframing, and rapid prototyping. Writing technical proposals, scopes of work, project estimations, and project bids. Clients range from large design agencies, to startup businesses. Multiple projects, both agile and waterfall for web applications, native mobile applications, and cloud environments. Considered a go-to collaborator for on-site pre-project consultations and sales briefings. Commended for designing an enterprise cloud-based medical provider lookup system.
Interactive Media Developer
SMSC Gaming Enterprise (Mystic Lake Casino Hotel) 2400 Mystic Lake Blvd Prior Lake, MN 55427
Aug 2008 – July 2010
UX design and development lead for all digital media, such as websites, digital signage, and interactive touch-screen kiosks. Vetted end implemented completely new infrastructure and tool sets. Successfully transitioned a legacy static website into a user-centric design built on a CMS. Recognized for designing the company’s first membership portal.
KRS Computer & Business School
5100 W 82nd St. Bloomington, MN 55437
Bemidji State University
1500 Birchmont Dr. NE Bemidji, MN 56601-2699
AWARDS & RECOGNITIONS
- BSA Eagle Scout
- UXPA Minnesota Board Member
- Speaker at Drupal Camp, Chicago, December 2011
- Speaker at Ad Fed Advertising Summit, Minneapolis, March 2012
- Speaker at Content Strategy Forum, Helsinki Finland, September 2013